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Connect HeyReach once, then choose which People view should send new leads to which campaign.

Before you connect

  • Access to a HeyReach workspace with API access and an active campaign.
  • A Ziplined workspace with outreach sync enabled. If it is unavailable, contact Ziplined support.
  • People with a valid LinkedIn profile URL. Missing or invalid profiles are skipped.
Review the sequence, senders and sending schedule in HeyReach first. Adding leads to an active campaign can start outreach automatically.

API key

  1. Open the intended workspace in HeyReach.
  2. Go to Integrations → HeyReach API and open the API-key options.
  3. Generate a key if needed and copy it.
  4. Open HeyReach in Ziplined.
  5. Give the connection an Account label that your team will recognize, paste the API key, then select Check access.
Use the general HeyReach API key, rather than a key created for another integration. Keep it private. The account label is your own description; it is not proof of the provider workspace identity. Checking access validates the key without adding a lead or starting a sync. From Settings you can select Done to save only the connection, or Set up a sync to continue. An existing connection can be reused with Use account.

Choose a target

  1. Select the People view you want to use.
  2. Select your HeyReach campaign. Use Load more targets if necessary.
  3. Confirm its name and active state. Paused campaigns and campaigns whose state cannot be verified cannot start a sync.
  4. Select Start sync. Wait for Preparing to become On.
Ziplined does not activate or resume HeyReach campaigns. Only new people observed after preparation are eligible; this does not export everyone already in your view.

Personalize your messages

Each lead comes with up to four custom fields about why it is new: Use them as custom variables in your HeyReach messages. A field without a value is left out, so give each variable a fallback.

First transfer

Use a dedicated test destination and a person you have permission to test with. An active campaign can send real messages.
  1. Start the sync and wait until its status is On, after Preparing finishes.
  2. Have one eligible test person enter the People view after preparation. People already in the view are excluded.
  3. Check the transfer history in Ziplined, then find that person in the selected destination in the provider.
  4. Check the provider’s own campaign settings before sending to a wider audience.
Check access does not send a test lead. Accepted by provider means the request was accepted, not that outreach was sent. Ziplined does not import replies or campaign activity. See transfer statuses and controls.

Troubleshooting

For pause, resume, stop and disconnect behavior, see Manage an outreach sync.

Official HeyReach help