Before you connect
- Access to a HeyReach workspace with API access and an active campaign.
- A Ziplined workspace with outreach sync enabled. If it is unavailable, contact Ziplined support.
- People with a valid LinkedIn profile URL. Missing or invalid profiles are skipped.
API key
- Open the intended workspace in HeyReach.
- Go to Integrations → HeyReach API and open the API-key options.
- Generate a key if needed and copy it.
- Open HeyReach in Ziplined.
- Give the connection an Account label that your team will recognize, paste the API key, then select Check access.
Choose a target
- Select the People view you want to use.
- Select your HeyReach campaign. Use Load more targets if necessary.
- Confirm its name and active state. Paused campaigns and campaigns whose state cannot be verified cannot start a sync.
- Select Start sync. Wait for Preparing to become On.
Personalize your messages
Each lead comes with up to four custom fields about why it is new:
Use them as custom variables in your HeyReach messages. A field without a value is left out, so give each variable a fallback.
First transfer
Use a dedicated test destination and a person you have permission to test with. An active campaign can send real messages.- Start the sync and wait until its status is On, after Preparing finishes.
- Have one eligible test person enter the People view after preparation. People already in the view are excluded.
- Check the transfer history in Ziplined, then find that person in the selected destination in the provider.
- Check the provider’s own campaign settings before sending to a wider audience.
Troubleshooting
For pause, resume, stop and disconnect behavior, see Manage an outreach sync.